🛠️ Tool Intel: Technical audit performed on 2025-12-05T08:26:34-08:00. Metric Score (1-10) The “Hidden” Value (No generic BS) Time Saved 9 Reallocates FTEs from repetitive query resolution to high-value engagement and proactive problem-solving. Prevents hundreds of hours of opportunity cost per month. ROI Potential 9 Direct reduction in operational expenditure from staffing. Converts slow, expensive human…